TERMS AND CONDITIONS
To make your time with Abes Limousine an enjoyable one, we ask for your
cooperation with the following:
Abes Limousine will strictly enforce State and Federal Laws and will
maintain a zero tolerance compliance policy that no alcoholic beverages can be
consumed or used by any person not of legal drinking age. All U.S. law
enforcement agencies have absolute power to stop any motor vehicle for
administrative searches. If contraband is aboard, even in negligible quantities
without the chauffeurs knowledge, they can seize and forfeit this vehicle to a
local government agency. All law enforcement agencies are aggressively enforcing
this policy. Therefore no person will bring contraband aboard vehicles that are
owned or operated by Abes Limousine. Abes Limousine will not be
responsible for injuries that may occur due to horse playing while the vehicle
is in motion or at a standstill. The purchaser on the front of this contract is
responsible for his or her guests.
AT THE CHAUFFEUR’S DISCRETION, THE PURCHASER AGREES TO BE FULLY LIABLE FOR ALL
CHARGES THAT MAY INCUR.
- $ 20.00 per broken glassware
- $ 500.00 per damaged seat, $ 300.00 per damaged carpet, $ 750.00 per
damaged mirror
- $ 100.00 minimum for extensive cleanup (spills, etc.)
- $ 150.00 detailing and wax (due to sickness-exterior)
- $ 100.00 shampoo and disinfecting (due to sickness interior)
- $ 400.00 minimum for each burn hole, rip or tear to upholstery
- $ 200.00 minimum for each act of vandalism
- $ 2000.00 opening a Car Door into another Vehicle or Stationary Object
- Triple charge of above listed amounts for all removed / stolen items
from vehicle
- Downtime subject to loss of revenue, per each hour lost as stated in
contract Abes Limousine recommends that all and any personal
valuables be removed from the vehicle when unattended. We will not be held
responsible for any lost, stolen, or damaged articles
Abes Limousine reserves the right to terminate this or any other
contract for noncompliance of the above requests, especially if renters do not
follow chauffeurs requests in order to obey the rules in this contract. No
smoking is allowed in our vehicles. Any deposits (cash, checks or credit card
authorization) will be non-refundable for any reason, if any cancellation occurs
from renter's side. Deposits are charged on the credit card you provide with
this contract. Taxes are applicable with all credit card transactions so balance
due amounts above may by slightly off. The open balance is due immediately at
the beginning of the agreed job. The renter authorizes the immediate 30% deposit
& the final payment, states that she/he is the authorized purchaser for this
rental contract, the authorized cardholder for the given credit card,
responsible and liable for payment of the total amount, per cash, credit card or
money order. No personal or business checks will be accepted.
As with all contracts, the rental contract between the mentioned person as
renter and Abes Limousine INC is made with the information and the terms
given to us. All of the given information from the renter is binding and cannot
be changed without Abes Limousine acceptance. If the contract is
cancelled or accepted after it is signed, Abes Limousine is still
authorized to collect the remaining balance in full, if the car was not
re-rented again on the cancelled date for the same or higher amount. We will
reserve the said date upon the approval of the purchaser's credit card as per
telephone conversation. The credit card holder gives authorization to use the
credit card information over the phone / fax / internet in combination with a
signed contract. It is agreed that it is not necessary to obtain a signed credit
card slip, as the reservation is made over the phone / fax / internet. Proof of
identity of the purchaser using said credit card must be supported by the signed
contract / credit card authorization via fax or in person. At time of pickup we
need the credit card, state identification of the purchaser that authorizes the
transaction for the signed contract. If the purchaser cannot provide all of the
above items at the time of pickup, Abes Limousine will not start the
job, as we have no proof of the legal possession of the credit card. Therefore
the risk of not getting paid will give us the right to cancel. The purchaser is
still fully responsible to pay the total amount as he failed to provide the
above requirements.
Abes Limousine rates are billed, including, applicable fees / taxes and
a 20% Chauffeur service charge. If you feel that you would like to provide an
additional gratuity it is at your sole discretion. If, you choose to provide an
additional cash gratuity; it is at your sole discretion, and is only in addition
to the 20% you have already paid for. You will not receive a full or partial
refund for the 20% Gratuity by providing a cash tip to the Chauffeur.
Abes Limousine cannot guarantee the availability of overtime. We are not
responsible for lost/not received confirmations when booking via internet. Some
clients have spam blockers on and sometimes confirmations don't get through.
It's customer's responsibility to call and get a confirmation number. It is of
particular importance that the purchaser makes allowances for anticipated delays
and adheres to the agreed time schedule. In the event that the purchaser wants
to change the time of the itinerary, they may do so, only if Abes Limousine
can accommodate other clients that booked with Abes Limousine prior to or
after the said time. The purchaser further agrees to pay additional charges
incurred such as overtime, tolls, parking etc.
Contracted price is set for contracted pickups, addresses, time and number of
passengers. As indicated in the contract, any extra passengers traveling in the vehicle are subject to
extra charge.
Overtime for airport jobs is charged in 30 minute increments, extra stops are
charged $20 - $40. If customer fails to show at designated pick up location (NO
SHOW), the full amount of contracted time will be charged. On all reservations
you will be considered a no-show at 30 minutes (1 hr for Intl. Arrivals
requiring Customs Clearance) past your scheduled pick-up time; if you have not
met your Chauffeur or contacted us by phone, you will be charged in full for the
reservation. We track arrival time with most of the airlines. Some airlines
don't have automated arrival system in which case we can not track the flight.
If we can track the flight, we send the driver accordingly to the scheduled
arrival time. We are not responsible for any flight time changes accrued once
the driver gets to the airport. In that case waiting time is applied while the
driver waits for the delayed passenger to come in. To avoid being charged as a
no-show, do not leave your location without contacting Abes Limousine by
phone. On all the Point to Point transfers Abes Limousine provides up to a
10 minute grace period at pick-up; before wait time charges apply at the hourly
rate of the vehicle + 20% gratuity billed in 1 hour increments (1 hour for 14 -
26 pass limousines). Point to Point Transfers include all Airport Transfers,
Cruise Port Transfers, Point A to Point B Transfers and all non hourly
reservations. Overtime for hourly rentals starts after 10 minute grace period
and is billed in 1 hour increments.
The purchaser authorizes Abes Limousine to charge any additional charges
after they have rendered services to the purchasers credit card as supplemental
charge. A 20% gratuity will be added to your total charge as well as 9% service
surcharge. If cash payment is selected, the payment is due at the beginning of
the rental time. Customer agrees to have Abes Limousine get an
authorization for the above credit card and amount, for the event stated above.
Abes Limousine are not responsible for items that are left in the
vehicle, lost or damaged. Abes Limousine reserves the right to charge a
delivery fee for returning lost items if found. Abes Limousine is not
responsible for traffic encountered during vehicle rental time and any delays
caused by directions instructed to the driver by passengers. The rate will be equal to the
rate of an Airport Transfer to your location plus 20% Chauffeur gratuity. Abes Limousine Chauffeur's will assist with luggage at a client's request, but
assume no liability for doing so.
Cancellations will be charged a cancellation fee of $150.00-Lincoln / 30% or $250.00
minimum for SUV . Cancellations made within less than 24-hrs will be charged a full price of the
booked ride. Same rules apply even if the job is booked within 48-hrs of
service.
If any payment due hereunder will be unpaid (10) ten days after the due date,
hereon Abes Limousine will have the right to add and collect late
charges with interest at maximum rate allowed by law. All such sums are due and
owing with any other expenses, (filing fees, court cost, and reasonable attorney
fees, etc.). Necessarily injuries by reason of such non-payments, I the credit
card holder / purchaser agree to pay Abes Limousine upon signing of this
contract. I am satisfied with the terms and conditions above and fully
understand and agree. If, for any reasons, I am not fully satisfied with the
services I receive, I have 10 hours after the completion of the job to file a
complaint in writing. If Abes Limousine does not receive my written
complaint in the above stated timeframe, I agree, that there is no valid
complaint and I am fully satisfied with the services I received. Filing a
written complaint, insures both parties, that it is fully understood what the
problem was, and should help Abes Limousine to assist the purchaser in
any kind of reimbursement. The purchaser will be contacted within a week of the
complaint to settle the matter. I understand that this is a separate case from
the main contract and therefore have no dispute in general against Abes Limousine and the payment I authorized.
Since Abes Limousine offers high-tech-equipped vehicles, sometimes heat
and excessive use of all power-operated equipment might be subject to temporary
failure. This will of course not interfere with the safety of the vehicle itself
and therefore will have no effect on continuing or paying of the contracted
trip. Abes Limousine guarantees, that all our vehicles are constantly
checked to keep the highest possible standards and eliminate such failures as
much as possible. Abes Limousine agrees to send the requested vehicle as
offered in the contract. We have the right to upgrade the vehicles or switch the
vehicles in case of emergency breakdown or if vehicles were in accidents. As
stated, this will only happen in emergencies, and to upgrade, never downgrade.
If no upgrade is available, Abes Limousine gives the customer the right
to downsize the vehicle and receive additional discounts if wanted. No
additional charges will occur on customer side if upgrade is made without
customer request. If switching occurs in the same category, or upgrades are
made, it will not affect the contract and / or payment of contract. Customer's
therefore accepts that replacement limousine may be substituted if contracted
limousine becomes unavailable for any reason.
If any of our above guarantees or contracted terms cannot be met due to
conditions outside of our control, including weather, accidents and any other
acts of god, including, but not limited to traffic congestion, road closures,
accidents, flight delays, weather delays, road closures etc., we will use our
best efforts to notify the customer of these conditions and resulting delays or
changes. Abes Limousine reserves the right to terminate any reservation
without refund, if the Operator or the Dispatcher on duty feels that the Renter
and /or Party of the Renter is putting the Operator or the mode of
transportation or the Renter/and/or Party of the Renter in danger of injury. Or,
if the Renter and/or Party of the Renter are in the possession of any illegal
material and/or substance, this service will be canceled without refund. This is
without exception.
By pressing "I Accept" Button, I'm providing a legal signature(s)
electronically and authorize Abes Limousine to honor Electronic Signature(s).
As such, I assume full responsibility for any and all payments, services etc.,
made by Abes
Limousine in reliance upon the Electronic Signature(s). I agree to hold Abes Limousine harmless for any and all losses or illegal charges I or any other
person or entity may suffer, including all expenses incurred, without limitation
attorney's fees, arising out of misuse or unlawful or unauthorized use of such
actual or purported e-signature(s).
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